What causes the black particles to appear in the water when using a carbon filter?
The black particles that appear in the water are from the Carbon filter. During transit, Carbon filters generally give off small amounts of Carbon particles. These particles will be flushed out during the initial use of the system.
May I run hot water through my system?
Noah does not recommend using hot water or water greater than 100 Degrees Fahrenheit through the UV system. At higher temperatures, the plastics may soften, distort, or weaken; therefore, defecting the system.
If the UV lamp is darkened, is it defective?
No. Darkening at the ends of the UV lamp is normal. The UV lamps rarely fail, and failure is usually caused by a too low or too high voltage. It is extremely important that the lamp be changed each year.
What is the difference between hard and soft glass UV lamps?
Noah systems exclusively use hard glass for lamp and Quartz Sleeve. Hard glass is pure-fused Quartz and maintains its ability to transmit UV light over a longer period of time. Soft glass lamps use a glass more like normal window glass, and the UV light causes this glass to solarize and inhibits the transmission of UV light. Normally, soft glass lamps do not last more than three (3) months. Hard glass lamps are designed to operate for at least one (1) year.
Why is Teflon used with the EPCB Filter?
Teflon is used in the EPCB Filter to allow a double pass, or extended pass, of the water along the UV lamp. Very few materials are transparent to the UV light. Pure- fused Quartz and Teflon allow transmission of UV light. This is a patented application of the Teflon Sleeve within the filter. The letters EPCB stand for Extended Pass Carbon Block.
How long do filters last?
The useful life of the filters is completely predicated upon the condition of the source water. Dirt, sediment and other particulates will determine how long the filters last and given the unique nature of every water source it’s not possible to make any accurate predictions. Every application will vary.
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